Frequently Asked Questions

What is the SUPERRA app for?

SUPERRA is a savings management mobile app that allows its users to invest in government and/or corporate bonds, buy and sell bonds without visiting a bank office, and track their investment portfolio in a completely digital environment.

How can I download the SUPERRA app?

SUPERRA is available for download on both the App Store and the Google Play.

Why should I use the SUPERRA app?

The SUPERRA app allows users to explore the bonds available on the market and manage their savings without visiting a bank office. The app is user-friendly and available for everyone regardless of prior investment experience.

How do I use the SUPERA app?

To activate the app, register by filling in and confirming Your phone number and email address. To make transactions, You need to open an account directly through the app without visiting a bank.

What do I need to make a transaction in the SUPERRA app?

To start investing, You need to open an account and top it up, which is done within minutes completely online.

How do I open an account in the SUPERRA app?

Once registered, You just need to tap the ''Open account'' button from the ''Main'' page and follow the simple and fully online process.

How do I top up my SUPERRA account?

Once Your account is open, tap the ''Top up'' button on the ''Main'' page.
You can replenish the account from a bank card directly through the SUPERRA application, or use other methods like bank transfer, payment terminals, or cash deposits by copying Your account details.

How do I purchase a bond in the SUPERRA app?

After You’ve opened and funded Your account, go to the ''Main'' or ''Bonds'' page and simply select the bond corresponding to Your investment requirements and confirm Your purchase.

How do I sell bonds through the SUPERRA app?

Select the bond You want to sell from Your ''Portfolio'' and confirm the transaction.

How do I reset the password?

Click the "Reset password" button from the "Login" section and follow the steps to set a new one.

How do I update my personal information?

To update Your email, phone number, or password, simply go to the "Personal page" from the "More" section of the app.

Is my personal data safe?

Yes. Your personal data is strictly confidential and protected by industry-standard security measures.

How do I change the app’s language?

Open "Settings" in the "More" section and choose among "Հայերեն", "English" or "Русский", or select "ARM", "ENG" or "RUS" from the upper right corner before logging in.

What is a bond?

A bond is a financial instrument issued by a government or company that allows the bondholder to earn interest and get back the nominal value of the bond after a set period.

Why should I invest in bonds?

Bonds offer a safe way to grow Your savings:
•    with the possibility of repayment of interest annually/semi-annually/quarterly/monthly,
•    without income tax,
•    with the possibility of easy selling,
•    with a high level of liquidity.
 You can sell Your bonds back at any time directly through the SUPERRA app.

What is the nominal value of a bond?

The nominal value is the face value of the bond. The amount that the issuer promises to repay at the expiration of the bond’s term.

What is a bond's yield to buy?

The yield to buy is the expected return the investor will earn if they purchase the bond at its current market price and hold it until maturity (or for a specific period).

What is a bond's yield to sell?

The yield to sell is the return You’ll receive if You sell the bond at its current market price instead of holding it until maturity.

What is bond liquidity?

Bond liquidity refers to how quickly and easily a bond can be bought or sold without significantly affecting its price.

How many bonds can I buy through the app?

Once Your account is open and topped up, You can purchase bonds up to the available volume of bonds.

How long does it take to complete transactions?

Transactions are processed within one banking day.

Where can I see information about my bonds?

All Your purchased bonds and their details are available in the "Portfolio" section.

Can I sell bonds right after I buy them?

Yes! SUPERRA guarantees the liquidity (selling back) of purchased bonds at any time.

Can I purchase bonds regardless of my place of living?

Absolutely! SUPERRA allows You to purchase bonds anytime and from anywhere.

Is SUPERRA owned by Converse Bank?

No. SUPERRA is owned by Fido Invest CJSC, a company that is controlled by the Central Bank of Armenia and collaborates with Converse Bank.

Date of update: 04/10/2024 12:22:00