Frequently Asked Questions

What is the SUPERRA app designed for?

SUPERRA is a savings management application. The application provides an opportunity to invest savings in government and corporate bonds, perform bond purchase and sale transactions without visiting the bank, and track the investment portfolio in a completely digital environment.

Is SUPERRA the new app of Converse Bank?

No, Converse Bank is cooperating with Fido Invest CJSC, which is licensed and controlled by the Central Bank of Armenia and owns the SUPERRA application.

What is a bond?

A bond is a security issued by the government or any company that enables the owner of the bond to receive the nominal value of the bond and a certain income of the latter from the person issuing the bond or the government within a specified period.

What is a nominal value of a bond?

The nominal value of the bond is the monetary unit specified in the bond, which has been paid and is subject to repayment after the expiration of the term set by the bond.

Why purchase a bond?

Bonds allow the owner to save and earn income:

  • with the possibility of repayment of interest annually/ semi-annually/monthly/quarterly,
  • without income tax,
  • with the possibility of selling bonds,
  • with a high level of liquidity.

 The bonds can be sold through the SUPERRA app at any time.

What is a bond liquidity?

The liquidity of a bond is its ability to turn into cash in a short period of time and without significant losses.

Why use the SUPERRA app?

The SUPERRA app allows users to get acquainted with the bonds available in the market and save fully in a digital application without visiting a bank. The application is simple and available for everyone regardless of experience in the sphere.

How to download the SUPERRA app?

The SUPERRA application is available on the App Store and Play Market.

 

How do I activate the SUPERA app?

To activate the SUPERA app, you need to register by filling in and confirming your phone number and email address. Before making transactions, you need to open an account by going through the account opening process without visiting the bank.

Who has access to my personal information?

Only the brokerage company and the bank have access to your personal information, both are controlled by the Central Bank of Armenia.

How do I get to know the SUPERRA app?

SUPERRA allows users to explore the application as a "Guest" and get acquainted with the available financial tools. You just need to enter the application as a "Guest" from the initial page.

Where can I find information about my bond?

The purchased bonds and the information about them are available in the "Portfolio".

What are the requirements for making a transaction within the SUPERRA app?

To make transactions in the SUPERRA app, you need to apply to open an account and replenish the account, which you can do directly through the SUPERRA application.

How can I open an account in the SUPERRA app?

If you have already registered in the SUPERRA application and want to open an account, you just need to click the ''Open account'' button from the ''Main'' page and go through the simplified account opening process without visiting the bank and the investment company.

How to replenish the account opened through the SUPERRA application?

After opening an account through the SUPERRA application, the ''Top up account'' button will be available on the ''Main'' page.
By going to the ''Account replenishment'' page, you can replenish the account both from a bank card directly through the SUPERRA application, and in any other way, simply by copying your account details (bank transfer, payment terminals, cash deposit, etc.).

How to make a purchase transaction in the SUPERRA app?

After going through the process of ''Opening an account'' and ''Replenishment of an account'', you simply need to select the instrument corresponding to your investment requirements from the ''Main'' or ''Bonds'' page and confirm the purchase transaction.

Can I purchase bonds regardless of my place of living?

Yes! SUPERRA allows you to purchase bonds from any place and at any time without visiting a bank or a brokerage company.

How many bonds can I purchase through the app?

After opening an account and replenishing it in the SUPERRA app, users can purchase bonds in the available amount.

Is it possible to sell bonds immediately after the purchase?

Yes! SUPERRA guarantees the liquidity of purchased bonds at any time.

How long does the transaction take?

The transaction is executed within one working day.

Date of update: 04/10/2024 12:22:00